Question 1

What is Factic?

Accepted Answer

Factic is an AI-powered demand forecasting and planning platform. It helps companies anticipate demand more accurately, reduce stockouts and overstock, and make better decisions in production, purchasing, and operations.

Question 2

What problem does Factic solve?

Accepted Answer

Factic solves one of the biggest operational challenges for any company with variable demand: making decisions based on unreliable forecasts. When forecasting fails, overstock, stockouts, waste, inefficient purchasing, and tensions between sales, operations, and supply chain appear. Factic turns historical data and external signals into more robust, actionable forecasts.

Question 3

What makes Factic different from Excel or traditional forecasting?

Accepted Answer

The main difference is that Factic doesn't just extrapolate past sales. Our models combine internal history with multiple external signals to better capture the factors that affect demand. This generates more accurate forecasts, faster to update, and more useful for real operations than manual planning or spreadsheets alone.

Question 4

Is Factic only for forecasting?

Accepted Answer

No. Forecasting is the foundation, but the real value appears when that forecast drives operational decisions. Depending on the use case, Factic helps improve purchasing, production, inventory, promotions, and cross-functional collaboration planning.

Question 5

Does the platform explain why it's predicting something?

Accepted Answer

Yes, and that matters. At Factic, we don't aim for a hard-to-interpret "black box." The platform is designed to provide visibility into the factors influencing the forecast, so teams can trust the output, review it, and use it with judgment in real business contexts.

Question 6

What type of companies is Factic designed for?

Accepted Answer

Factic is especially designed for companies that need to plan with greater accuracy in complex environments: seasonality, promotions, high variability, perishable products, multiple clients, or large catalogs. It fits especially well in sectors like food & beverage, consumer goods, pharma, retail, industrial, and other environments where better forecasting has a direct impact on service, stock, and margin.

Question 7

How long does implementation take?

Accepted Answer

Implementation is usually fast compared to traditional planning projects. Factic's goal is to start generating value in weeks, not endless months. The exact timeline depends on data volume, operational complexity, and required integrations, but the approach is designed to accelerate time-to-value.

Question 8

Do I need a large technical team to use it?

Accepted Answer

No. Factic is designed so that value doesn't depend on having a huge internal data science or development team. Adoption should be viable for business and operations teams, with the necessary support during implementation and project evolution.

Question 9

What's the first step to work with Factic?

Accepted Answer

The first step is a conversation to understand your context: how you plan today, what limitations you have, what data exists, and where the greatest potential impact lies. From there, we assess the fit, define the initial scope, and set up a demo tailored to your real case.

Question 10

What data does Factic use?

Accepted Answer

Factic works with historical sales data and can be enriched with multiple additional variables depending on the use case: calendar, holidays, promotions, weather, events, and other market signals. The goal is to better reflect the operational reality of each business and not rely solely on past data.

Question 11

Do I need perfectly organized data to start?

Accepted Answer

Not necessarily. It's common for data quality, structure, or completeness differences to exist at the start. During implementation, available sources are reviewed, valuable information is validated, and a reliable baseline is established. What matters isn't having a perfect scenario, but having a sufficient base to build measurable improvement.

Question 12

Do I need to change my ERP or current system?

Accepted Answer

No. Factic is designed to integrate with your company's existing technology ecosystem. The platform complements current systems and adds a layer of predictive intelligence to improve decision-making without requiring you to replace key tools from day one.

Question 13

Does it integrate with ERP, BI, or other tools?

Accepted Answer

Yes. Factic can integrate with the data sources and tools commonly used in business environments to facilitate data input and results exploitation. The exact integration depends on each client's architecture, but the goal is for forecasting to fit into the real business workflow.

Question 14

What benefits can a company expect?

Accepted Answer

Benefits depend on the starting point, but typically translate into improved forecast accuracy, reduced waste or overstock, fewer stockouts, better service levels, and more aligned planning across departments. In practice, this means faster decisions, fewer emergencies, and a better balance between availability, cost, and efficiency.

Question 15

Does Factic work with promotions, seasonality, or high variability?

Accepted Answer

Yes. In fact, that's one of the scenarios where it adds the most value. When demand changes due to promotions, campaigns, seasonality, or external events, simple methods often fall short. Factic is designed precisely to capture that complexity and translate it into more useful forecasts.

Question 16

Who typically uses Factic within a company?

Accepted Answer

It's typically used by supply chain, operations, demand, purchasing, production, and management profiles. It's also useful when multiple areas need to work from the same forecast and reduce friction between teams. A good forecast doesn't just improve a number — it improves the coordination of the entire operation.

Question 17

How is project success measured?

Accepted Answer

Success is measured with business indicators, not just technology promises. Before or at the start of the project, relevant metrics are defined: forecast accuracy, waste reduction, service level improvement, unnecessary stock reduction, fewer emergencies, or better operational alignment. The goal is to demonstrate real impact.

Question 18

In which countries or markets can it be used?

Accepted Answer

Factic can be applied to organizations with operations in different markets, as long as there is a sufficient data base and a clear use case. The forecasting logic adapts to the client's context, products, channel, and demand dynamics.

Frequently Asked Questions

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